Refund policy
At Sequoia Roots, we want you to absolutely love your gear — pieces meant to be worn, cherished, and passed down for years to come.
If you're not satisfied, we'll make it right.
We offer refunds for:
- Items that were sent incorrectly
- Damaged or defective products
Refund requests must be made within 30 days of the purchase date.
To request a refund, please contact us at support@sequoia-roots.com with your order number and a brief description of the issue.
This Refund Policy may be updated at any time without prior notice. For the most current version, please reach out to support@sequoia-roots.com.
For best long-term results — so your tee stays strong through every season and every family gathering — please refer to the washing and care instructions provided with your purchase.